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  • Web space is used for web pages and e-mails (including attached files) received by the mail server but not yet downloaded by client.

  • New accounts can be cancelled within the first 30 days with our guaranteed full refund of all hosting fees paid.  However, after the 30-day period, all monies paid are non-refundable.   When a client signs up more than one account, only the first one is entitled to the 30-day money-back guarantee, the rest are not entitled.

  • Clients are not required to commit more than what they have paid.  We would appreciate notification of cancellation before the payment cycle so that our Billing Department will not attempt to charge the clients.

  • Additional traffic is charged at C$5 per GB (note: 1GB of traffic is equivalent to more than 700 page views per day of a 50KB page).  All clients can view their bandwidth usage through the control panel.

  • Upgrades can be done at any time without extra set-up fees.

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